Stan D. Walton:

Letter from the Yarbrough family:

Letter from the Broadnax family:

I highly recommend BerNardette Harvey as your realtor.  I want to share the tireless efforts BerNardette has invested in me and my family.  I met BerNardette after the home loan approval process.  She pinpointed the area I was interested in residing and she also shared other areas of interest.  My family (my grandmother, mother and two small daughters) and I were then living in a 3 bedroom apartment.  My lease wasn't up and my apartment complex was adamant about me keeping the terms of the lease.  BerNardette knew I could terminate the lease if I was purchasing a home.  BerNardette became so involved that she contacted the corporate office of the management company, had me to write them a letter and I received approval to terminate the contract as a result.  After a couple of weeks of looking at properties, BerNardette arranged for me to meet with the manager of this new development in Lancaster.  We met and she showed me a few new homes, I made my decision and the deal was closed.  Well, the rest is history and one would think that was the end of BerNardette.  Not so.  After a week in our brand new home, the garage door's rollers came off the track and the door was leaning down on one side a few inches from the top of my car.  I was assured this repair was covered under the new home contract.  When the repairman arrived, he told me I had to pay out of pocket and the builder would reimburse me.  I did that.  But my mom called BerNardette and told her what had happened and BerNardette went into action.  She contacted the builder's local office and spoke with one of managers.  He refused to reimburse me and told BerNardette some "untruths", but BerNardette was relentless and proved him wrong.  She was so persistent, that within a few days, I received the reimbursement check.  Praise God for BerNardette.  She assured me if I should have any more problems with the home, to call her and she would handle it - and I believed her.  BerNardette has proven over and over and over and over and over again, to have us "at heart".  She shared with me that she wasn't going away just because he had closed on the home.  She has advised me on cleaning up my credit.  She was aware my mother and grandmother were both in the hospital at the same time, two months after moving in the house.  She stayed in touch with me, encouraging me, making me laugh one minute and the next minute making me want to "shout".  She called my mom while she was hospitalized and did the same with her.  In October, my grandmother died of kidney failure and BerNardette was right there with words of comfort and she stopped by and placed a sympathy card in the mail box for my mom.  My mother adores BerNardette and thinks she can fix anything.  My mom wants to call BerNardette anytime something goes wrong.  BerNardette has gone the "extra mile" for us and then some.  Words cannot express the gratitude we feel for what she has done for us.  Exceptional, extraordinary, exemplary - BerNardette is one of a kind.  In life, it's a blessing to cross paths with someone like BerNardette Harvey.  A successful, professional woman that values "customer satisfaction" above the "dollars". 

Thank you BerNardette!

Letter from the Jackson family: